In Japan, you canship it home.
Buy more, love Japan more
With just your smartphone, you can ship anywhere in the world. For travelers and residents alike — send what you bought home and make the most of your time in Japan.
Why ShipMate
Your travel discoveries, delivered home
International shipping made simple. Complete the entire process right from your smartphone.
We'll help deliver the Japanese products you treasure straight to your door.
Easy shipping label input
Before you ship, we check your destination's customs rules and warn you if anything in your package isn't allowed.
No Japanese address needed
No Japanese address required. Even while traveling, ship what you bought to your home abroad.
Worldwide delivery available
Send packages to 120+ countries. We handle all customs documents and international logistics.
30,000+ drop-off locations nationwide
Post offices, partner hotels, and retail stores across Japan serve as drop-off points. Ship from wherever your trip takes you.
Online payment
Pay ¥3,000 upfront as a partial payment. After we weigh your package, we send the final price — you only pay the difference.
Shipment tracking
Track your package in real-time from the Japanese post office all the way to your front door. Every shipment includes up to ¥20,000 in damage coverage.
Buy more, enjoy more. Leave the shipping to ShipMate.
How It Works
4 simple steps. Just show your QR code and drop it off.
1. Enter details in the app
Enter where you're shipping, your box size, and what's inside. Our smart input assistant makes filling in the details simple.
2. Find a nearby post office
Check the map for nearby post offices and select where to drop off your package.
3. Review cost & pay
Review the estimated cost and pay ¥3,000 as a partial payment. Your QR code for the post office will be ready.
4. Go to the post office
Prepaid Shipping Label
Show this at the post office
JP0094572131
Drop-off Location
札幌南二条郵便局
Scan your QR code at the kiosk and hand over your package. No counter payment needed.
What happens after drop-off?
Your package is held temporarily at our facility, where it's weighed and the final price is calculated. We'll email you the quote — once you approve the price, international shipping begins. Track your package anytime in the app.
Thousands of locations across Japan
Post offices, partner hotels, retail stores — drop off your package from any town, anywhere in Japan.
24,000+
Post Offices
Post offices nationwide
Hotels
Partner
Ship from your hotel
Stores
Partner
Ship while you shop
Click a pin on the map to see details
Pricing
3 steps, transparent pricing
Pay a ¥3,000 deposit upfront. We weigh your package and confirm the final price before shipping — never overpay.
- 01
Check rates by country
View price range
Simply select a destination and weight to see the estimated price range.
- 02
Pay & send your package
Pay ¥3,000
Pay a ¥3,000 deposit, then drop off your package.
- 03
Transparent final pricing
Price confirmed
After weighing at our facility, we'll email you the final price. Shipping begins once you approve.
Express Shipping Pricing
Estimated cost to Australia
These are approximate prices. Final cost will be calculated when your package is weighed at our facility.
- 500 g¥6,180
- 1 kg¥7,680
- 2 kg¥10,440
- 5 kg¥18,000
- 10 kg¥30,600
- 20 kg¥55,800
- 30 kg¥81,000
Shipping Quote
Check your shipping rate
Just pick a destination country. Estimated shipping rates by weight, right away.
FAQ
Frequently Asked Questions
Common questions, answered — so your first international shipment feels simple and safe.
Become a Partner
Offer international shipping to your guests by simply placing a QR code. Zero setup cost, zero monthly fees — earn a profit share on every shipment.
View Partner Program